Shipping policy

Processing

Orders are packed and handed to the carrier within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day.

Rates and delivery times

Shipping options, costs and estimated delivery times for your address are shown at checkout, before you pay.

Where we ship

We ship to every country you can choose at checkout. If your country is not on the list, we do not ship there yet.

Tracking

When your order ships, we email you a tracking link.

Customs and import duties

Orders shipped abroad may be charged customs duties and taxes. Unless they are collected at checkout, they are paid by the recipient on delivery.

Address changes and delivery problems

Please check your shipping address before you pay. If you spot a mistake, contact us as soon as possible and we will try to correct it before the order ships. If a parcel is lost or arrives damaged, write to us with your order number and we will sort it out.

Questions

Write to us through our contact page and a person will answer.